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Firefly Reviews London Luton Airport

Read customer reviews on Firefly at London Luton Airport and find the best car hire deals guaranteed

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AndrewNovember 30, 2016
Good shuttle service
difficult to find car in carpark at night
ArturoNovember 16, 2016
no "Fire fly" advert anywhere. I asked in Hertz who informed me it was them
TrevorSeptember 8, 2016
Quite liked the Skoda Yeti even though it was not what I booked.
Lack of cruise control with UK speed cameras. Exact location of collection point would be helpful, guessing where to go at Luton Airport for a novice is a nightmare!
PatrickAugust 30, 2016
The length of time I had to wait at desk. There was 1 customer being served and it took at least 45 minutes for the reception to deal with him. This was made worse as it happened at 11:15 pm on Friday night
JanJune 27, 2016
The car was high-spec and included sat-nav which definitely saved me a LOT of time. Counter staff was very friendly
Not a dislike as such, but if I did not know that Firefly desk is the Hertz desk from a customer review, I would be a bit lost at the rental center.
CarolJune 26, 2016
I would prefer someone to view the car on return. I just handed the key in and they said to leave. Surely car should be checked together in case of any issues. It was a brand new car and I did return it in perfect condition but felt uneasy that it was not checked..
June 23, 2016
Speed of service and upgrade
Complicated controls took another 10 minutes to work out! (Automatic controls and sat nav). But okay in end as great to drive.
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Firefly Rating
London Luton Airport
8.3 / 10
100+ ratings