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Easirent Reviews Liverpool Airport

Read customer reviews on Easirent at Liverpool Airport and find the best car hire deals guaranteed

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April 6, 2017
Friendly, polite and helpful.
If you donlt have a credit card you have to purchase additional insurance.
MalgorzataApril 4, 2017
good car for a very affordable price, friendly staff, quick pick up and drop off time.
paulMarch 27, 2017
Staff were friendly and helpful. They picked me up and returned me to the airport
TerenceMarch 10, 2017
The staff are very helpful and friendly. The car was excellent. Good value for money.
No complaints.
paulMarch 9, 2017
Staff very pleasant
Hard sell on additional insurance. Office was sparse, which is ok but bit grotty.
LindaMarch 4, 2017
Car, price
Didn't realise you had to phone for pick up
February 21, 2017
Very helpful staff, excellent value for money. Pick up and drop off procedure straightforward.
DianeFebruary 7, 2017
The friendly helpful staff it was my first experience of renting a car on my own and they made it so easy.
January 9, 2017
Very friendly and helpful staff
Not enough signage indicating where office was located. Could do with a sign at the main gate entrance to the site as we walked past it and had to retrace our steps.
January 7, 2017
Excellent service. Very friendly helpful staff
November 6, 2016
Very good
GARYOctober 4, 2016
great value, good car, good service in collection
return was for 6am but got there early and not open no answer to numbers provided was unsure where to return car.
SeanAugust 9, 2016
-The car was great, very clean. -Staff at the rental counter was friendly and helpful. -Easy drop off return.
-This car rental company is NOT on sight. You either have to call to have them pick you up or you have to walk 15 mins to their location (after you call them to get directions.
July 25, 2016
The high amount of credit locked in my credit card as an excess guarranty
July 24, 2016
Helpfulness of the Liverpool Rep was very good, he solved a number of issues and gave us a very good handover of the vehicle.
Could have a better more visible presence at the airport in Liverpool. Extremely slow hand back at Manchester, only one staff member who was involved with two customers before me for almost 1 hour. Gave me anxiety in reaching the airport early enough for check in.
June 1, 2016
Great services !... No complaints
May 6, 2016
all good
May 3, 2016
The staff member Paul was very friendly and obliging when we collected the car and giving us the choice of upgrade.
GillianApril 30, 2016
Laura was lovely, juggling our booking with a return (who was in a rush to make his flight) very pleasant.
April 21, 2016
All good
Hidden fuel charge
April 1, 2016
Tyre pressure sensor kept reporting a fault; called out AA initially and front offside tyre was underinflated; had to reset the sensor 30 or 40 times during the hire
March 21, 2016
On arrival there was an issue with the wifi which caused a delay in getting paperwork and the car hadn't been cleaned but Easirent apologised for this
March 3, 2016
The helpfulness of the counter staff
Not really a complaint but the car was damaged.
March 1, 2016
Friendliness of the staff
Car was dirty on outside
February 29, 2016
Great response to only having made the booking less than 3 hours earlier.
DerickFebruary 20, 2016
Ford Fiesta nice little car and easy to drive
Too far a walk from airport .It would be helpful if met at airport entrance
SelinaFebruary 16, 2016
Very helpful and friendly representative, pleasure to deal with.
Jean-PierreFebruary 9, 2016
It was not made clear that the rental office was off airport. The cost of being taken to the rental office. On returning the car just after 6am, the office was not open, and I could not find anywhere to put the car keys. I had to leave them on a back wheel. I had to walk to the airport
January 16, 2016
helpful staff
December 31, 2015
New car, low mileage
Had to buy the left over fuel when I picked the car up. I prefer to leave with a full tank of fuel and bring it back with a full tank.
December 22, 2015
Friendliness efficiency troublefree no excessive red tape
Parking outside reception cramped so turning difficult
PaulDecember 22, 2015
It was surprising how easy it was to collect and return this car makes the big players look inadequate.........would definitely use you again
nothing it was all straight forward
December 8, 2015
Staff was very helpful
Agency not in the airport
PaulaNovember 10, 2015
Easy paperwork
Took quite a while to be collected from the airport
November 6, 2015
Second time i have used retalcars.com Very good service and value well done rentalcars.com
All was great
October 31, 2015
The price!
Lots of error messages on the dashboard. Hand brake was difficult to engage.
September 3, 2015
Staff were very helpful
Having to pay £2.00 to get out of the car park (maybe include it in the fee as its always nice to get off a flight and straight into a car)... even if it is just to go back to the office to do the paperwork
August 19, 2015
Price. Friendly helpful staff
Location. Didnt see any details on booking that not directly on airport. You have to phone & then walk to a free pick up car park & wait for collection or pay the £2 parking fee. Didnt see anything about the new dvla number requirement. My correct details weren't accepted so had to phone & this apoarently costs £10!
July 31, 2015
Car was perfect.
Having to have so much deposit left on credit card
July 24, 2015
Overall value for money - the car was very well equipped.
Access to the Easirent desk - lack of transportation meant the quickest way was to walk which added time to pick up. Would have caused problems if I had pre-arranged meatings.
SUHAILJuly 14, 2015
Cooperative and friendly staff.
Office is about 1 KM from arrivals. No transport was provided from Airport to easyrent office.I had to walk to get the car. Fuel policy is not transparent, I was charged £25 or 30 for fuel, but the actual fuel was much less in tank.
ChristopherJune 8, 2015
The car and the price
ColumJune 2, 2015
Loved your very pleasant and very helpful staff especially Lauren who cheered up a very Grumpy old man on a wet cold bleak supposedly summer day . Her patience warm hearted and cool headed personality definently won the day . She is a great asset to your company .!
Additional even though small excess for car park fees at the closer pick up point and although it may be stated in small print somewhere that it's not ,the meet and greet was expected on arrival In the terminal building .
MargaretApril 28, 2015
The early morning drop off was very handy to meet staff member with minimal delay as I was already rushing for my flight
There was no signage to say where easirent office was located.
PaulMarch 17, 2015
Freindly personable service
Would have liked a copy of the 'all ok' condition of the car form on return.
March 11, 2015
The overall experience of booking through Rentalcars.com,together with the ease of collecting and dropping off the car from Easirent was excellent. In addition the friendliness and helpfulness of the staff at easirent when collecting the car was superb.
March 10, 2015
The staff were easy to do business with and got on with the job with a minimum of fuss. Helpful and friendly. Much appreciated.
February 16, 2015
Friendly staff
Having to wait as flight delayed so staff on duty in Manchester and had to return to Liverpool.
SeamusJanuary 26, 2015
the two members of staff were excellent. very helpful and efficient.
The inability to pay any portion of the bill in cash. we needed to pay the insurance in cash
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Easirent Rating
Liverpool Airport
Very good
7.4 / 10
500+ ratings