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Alamo Reviews Liverpool Airport

Read customer reviews on Alamo at Liverpool Airport and find the best car hire deals guaranteed

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February 26, 2018
Staff at the car hire car park which is some distance from the terminal and car hire centre. The professionalism and friendliness of the staff.
Didn't get the car I had actually booked.
December 23, 2017
Everything the whole car hire was very smooth no complaints
November 14, 2017
Staff at the drop off, highly professional and pleasant
Car was heavily damaged on one side that staff were not aware of at time of pick up
October 28, 2017
friendly/professional service delivered by Enterprise
5-10mins walk along road from Terminal to collect car
September 25, 2017
Excellent new Ford Tourneo
It took 15 minutes to put one of the detachable seats back in so explanation as to how to do this beforehand would have helped
August 26, 2017
Helpful staff
Distance walking with luggage to car
BrendanJuly 30, 2017
Price and how easy the process was
There was no Alamo sign at the Airport Office and had to ask after walking around looking for one.
July 28, 2017
efficient, professional and friendly staff. car was ready, clean and was offered a briefing on the car's controls etc.
June 11, 2017
Friendly helpful staff at rental.companies and alamo
PhilipMay 30, 2017
Great car. Staff very helpful. Just the job. Will use again
StephenMay 7, 2017
Staff were excellent. Very helpful
TimothyApril 22, 2017
Helpful staff.
The car (Hyundai 40i diesel automatic). Horrible stop-start and no advice as to how to disable it.
March 13, 2017
Extremely helpful staff.
Unprepared for the distance of walking from airport form filling to car collection point.
January 14, 2017
Great value and good service
PhilipJanuary 9, 2017
I think that the staff are always excellent and every time I deal with them at Liverpool Airport it is always a pleasure.
Nothing Whatsoever
December 27, 2016
December 5, 2016
the whole experience was marvellous everyone I dealt with was very approachable and easy to talk to.
October 29, 2016
No hard sell
DavidSeptember 16, 2016
Proximity of car rental to airport.
GeoffreySeptember 6, 2016
Car given. Returning the car is straight forward.
Car was not ready when I arrived at Airport. I had to wait for approx. 15 minutes.
August 22, 2016
Very comfortable, easy to drive.
Indicator & wipers controls on opposite to what we where used to.(confusing).
May 24, 2016
Such an easy process from booking the car to the collection at the airport. No mess, no hassle and we got on our way pretty quickly.
The fuel gauge in a diesel can be misleading when filling the tank to return the car... We knew it was full to bursting but still had to drive around the block to avoid any misunderstanding!!
March 31, 2016
March 31, 2016
March 31, 2016
Excellent service
RaymondMarch 1, 2016
everything went smoothly from start to finish
It's quite a walk to collect the car but that isn't your problem it's Liverpool airport
February 29, 2016
Fantastic service and car, very happy
February 16, 2016
Ease of booking
Lack of staff at the airport
January 26, 2016
Pleasant and helpful staff.
Could have used a bit more advice regarding how to use the hand brake.
January 25, 2016
Friendly helpful staff. Excellent service
JulianJanuary 9, 2016
Friendly staff
no signage for Alamo. Unless you know the parent company name, we went into a rival company to ask where you were.
RichardNovember 17, 2015
Excellent service from the representative when we picked the car up (he did recognise us from our last rental, which was good).
Inside of car windscreen needed a good clean (which I did) as it was dangerous when driving into low winter sun.
November 7, 2015
Excellent service. All went smoothly.
November 3, 2015
Excellent service all round, staff superb and polite.
neilOctober 8, 2015
Liverpool staff great service,with a smile spread throughout the UK. Will use in USA next month and compare.
August 29, 2015
Polite, courteous and friendly service
August 28, 2015
Great upgrade no messing
Nothing g
keithAugust 18, 2015
Friendly staff
I rented a Ford mondeo but got a different car ,I found out that they don't even stock the car I wanted .This is false advertising
January 13, 2015
No problems with the car whatsoever.
There was no-one in the car park to check the car on return, and I had to walk back to the office at Liverpool airport to return the key.
December 14, 2014
Efficient, friendly staff. The member of staff on the desk was new, but there was a supervisor to help, which made it easier for him, making everything go smoothly.
Faulty fuel gauge on car, which caused a little concern over whether the tank was full, but the staff helped overcome this.
KennethDecember 1, 2014
Very pleasant, well informed assistant.
November 26, 2014
the telephone operator based in manchester was extremely helpful
SamuelNovember 20, 2014
Quick collection and return once at the car collection point. Would prefer the reception/booking in office to be at the car collection point.
Walk from car rental centre with our luggage to the terminal on very uneven and scruffy pathway . But would not blame the car rental companies for this as I am from Liverpool and know that the airport does not make it easy for anyone to get close to the terminal for collection or drop off. High cost of excess insurance cover offered.
November 17, 2014
Friendly and helpful staff
RichardOctober 28, 2014
speed and ease of transaction
The car had a list of 11 faults when it was picked up. Whilst I appreciate there is a high demand for these vehicles, it was disappointing to see so many bumps and scratches
RobertSeptember 25, 2014
In this case the vehicle ordered was substituted with a Kia 6 seater, this made it easier to store the luggage. Thank you
I do think that an explanation of the vehicles layout in regard to instruments and features as to what they are and what they do would be very helpful as various vehicles have different features
MartinSeptember 24, 2014
Great car when we got the one that we had ordered...!
We booked a 5 door vehicle but the counter staff tried to give us a 3 door. Counter staff very pushy when attempting to sell us insurance to cover the insurance excess. Counter staff sold us the empty tank return option stating that it would be £54, but did not explain that this would also have £11 of VAT added. It would be impossible to have put £66 worth of fuel in this vehicle!
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Liverpool Airport
8.5 / 10
100+ ratings



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