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Hertz Reviews Heathrow Airport

Read customer reviews on Hertz at Heathrow Airport and find the best car hire deals guaranteed

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Reviews

DavidSeptember 5, 2017
Wrong car type was initially given to us.
6.6
SivaSeptember 5, 2017
The person the counter (named, Sri) was very helpful and pleasant to interact with. Very friendly service. Keep up the good work.
Nothing really!
8.6
September 3, 2017
Very helpful staff .
Poor facilities at the station. Limited availability on options to upgrade.
7.0
RossanaSeptember 2, 2017
All fine
-
8.4
MireilleAugust 31, 2017
Staff are very kind and polite. I am impressed.
N/A
8.2
August 30, 2017
Great cars and service
Time to collect was abit too long - although it was beginning of long weekend.
8.4
August 30, 2017
Service was good and friendly
Outside of car had damage to passenger door and black sticky remnants adhesives on the bonnet, doors and rear. This was not on the damage report do had to point it out. Rental cars should've in better condition than that.
6.0
August 30, 2017
Upgradewith no extra cost
Nobody there for drop off at Manchester as it was early morning
7.2
BradleyAugust 30, 2017
Very helpful, fast and easy service. Would definitely use again
8.8
August 29, 2017
everything except the wait time for pick up
The wait time to pick up the car was a bit excessive (over 1 hour)
7.8
StephenAugust 29, 2017
Nice friendly staff at pick up and drop off.
Car defects weren't already marked. Huge bank holiday queue.
8.0
IanAugust 28, 2017
polite and helpful and actually listened to what I wanted, rather than trying to force feed extras (petrol full, insurance etc.). Refreshing.
7.4
August 27, 2017
Good car friendly helpful staff, fast collection from terminal, fast service on return
Long wait to see an agent to collect the car
8.2
sharynAugust 26, 2017
The free upgrade
Not having free navman
8.0
August 26, 2017
Good value. Car totally suitable for our needs. Easy online booking. Easy pick up and drop off.
Nothing
6.6
August 25, 2017
The staff at Edinburgh where I dropped the car off were very helpful.
No information regarding features of car or any other information given at Heathrow. Just given contract, vehicle report and told where to find vehicle. When coming from another country I don't feel this is acceptable.
8.2
MatthewAugust 25, 2017
Seamless pick up and drop off, brand new car, great value for money.
8.6
August 23, 2017
Nice clean car, got an upgrade to a lovely car
Nothing
9.0
MarkAugust 21, 2017
Awesome car. Lots of accessories and diesel which was a bonus.
Nothing. It was a great experience.
7.8
August 19, 2017
Upgrade given by Hertz complimentary. Good car- Nissan X Trail
Time waiting for Hertz shuttle bus at Heathrow T3 was 30 mins.
6.6
August 18, 2017
The upgrade!
8.4
August 18, 2017
Very easy car to drive and manoeuvre in town and country lanes. Great fuel consumption.
Nothing.
8.6
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Hertz Rating
Heathrow Airport
Very good
7.8 / 10
2000+ ratings

Ratings