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Alamo Reviews Gatwick Airport

Read customer reviews on Alamo at Gatwick Airport and find the best car hire deals guaranteed

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Reviews

KristinaJanuary 15, 2017
Our flight was late and we notified rentalcars, but it was New Year's Eve and thank goodness the agent (Anthony) waited for us (in the end we were less than 10 mins late). He also explained the insurance cover options clearly so we were able to make a decision. The car was great, we got an upgrade because it was the only car left in that class.
We searched for rentalcars in the South Terminal but didn't realize it was in a separate part of the terminal. We followed signs but we still got lost! Since the car was so new, we could have used a tutorial on the lights. On return, I had to top up the tank and a stranger directed me to the petrol station. That would be good to know in advance.
7.6
January 14, 2017
Car was not great, a Renault, the sat nav was ineffective and hard to follow and a constant vibration off the roof rack rails was just simply annoying.
8.2
DanDecember 5, 2016
Alamo staff were professional, courteous and efficient. Special mention should be made of the Rentalcars employee, who dealt with my query when I rang to amend my booking a day or so beforehand. She went that extra mile to ensure I got the right car at the right price. Platinum grade customer service.
all good
9.0
November 21, 2016
Car quality was excellent and staff where helpful from first contact through to drop-off
8.6
November 10, 2016
Everything
9.0
November 9, 2016
Staff
Delay in pick up
7.6
November 8, 2016
Car was spacious and economical Service at the desk was excellent Efficiency of checking in on return was great
Nothing
8.2
IANSONNovember 4, 2016
Very helpful counter staff even though it was 12:00 pm midnight. Free upgrade because the last car I hired smelled of cigarettes. Overall very good.
Dashboard rattle on the car in 5th and 6th gears was a bit annoying.
8.6
AudreyNovember 2, 2016
Very friendly and helpful at a stressful time Many thanks Audrey.
9.0
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Alamo Rating
Gatwick Airport
Excellent
8.7 / 10
250+ ratings

Ratings