DenisMarch 9, 2015
I liked the friendly staff, both at your Call centre, and at the company the car came from in Derry. The car was good, and the young girl at the call centre was especially helpful. I wish I could remember her name. She was only in her first few weeks in the job, and told me she came from Nigeria. She was exceptionally helpful in her attitude, and friendly in manner.
I think car hire is very expensive, and there is no consideration of the driver's situation. I have driven for 47 years, and never even had a parking ticket. I have only ever made one insurance claim for a very minor accident in a car park; but paid the same as someone who is careless. That seems unfair to me, but is common to all hire companies as far as I know.