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Avis Reviews Inverness Airport

Read 50 customer reviews on Avis at Inverness Airport and find the best car hire deals guaranteed

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November 4, 2017
Condition of car and I got the car I ordered Quick return of deposit
Slow queue at pick up desk. Having to pay extra if you want satnav. Slow return procedure as I bought it back a little early. It shouldn't take that long
November 3, 2017
Although I booked a different make and model of vehicle I wasn’t disappointed with the alternative vehicle which I was given - in other words, I didn’t feel that I had to settle for an inferior vehicle
I’ve booked my flights around the opening hours of the Avis office at Inverness airport, however, I noticed when I returned the vehicle that the Avis office was unmanned and I had to use the key return facility positioned to the side of the entrance of the Avis office. Had I known about this facility I would have booked a the cheaper flight
ChristopherNovember 2, 2017
The ease of pick up and drop off at the terminal.
Nothing to dislike
August 23, 2017
Great car at a very good price. Friendly lady who served me, and the drop off was very easy.
The line to pick up was fairly long, and actually ended up waiting around 20 minutes before I saw someone.
SimonAugust 19, 2017
Extremely pleasant lady on reception.
simonAugust 15, 2017
The car drove extremely well for its size .
Location of fuel stations near Inverness Airport .
RaymondAugust 14, 2017
Short walk to the car park to collect the car. The car on pickup was clean and tidy. Easy excess leaving car park.
It wasn't clear where the car was parked, though I was given a bay number I couldn't find it because the bays had letters and not numbers, I minor inconvenience I know.
August 13, 2017
Friendliness of staff
No one to sign off the car as returned in good condition saying they would let me know. I still haven't heard this leaves me uneasy in case the car is damaged in the car park.
johnJuly 24, 2017
all good
July 4, 2017
The quality of the car I was given to use.
The long wait in a queue for service and seeing others from the back of the queue being dealt with before me. No separate line for Preferred Customers - cause of the problem
KarinJune 30, 2017
There appeared to be some people in front of us in the queue when picking up the car that may not have pre-booked. They were there for a long time holding up collection for everyone else.
June 15, 2017
Quick and easy!!! No stress!!! So laid back!!
The car was muddy and they were having an issue with getting them washed but it wasnt a problem
MARGARETMay 4, 2017
Friendly and helpful staff
The desk is situated at a very busy point of entrance. this made it difficult for myself and also other passengers waiting for there baggage.
May 1, 2017
Excellent service at desk
I believe the car we were assigned (Auris) was smaller than the car I thought we were hiring (Passat). It on just took our luggage and was a little cramped for 5 adults
April 24, 2017
New very comfortable car. Agent at the desk helpful and friendly.
Only one agent and a long queue causing an undue wait.
ANDREApril 10, 2017
Car was quite economical
I booked a Fiat 500 - hoping to drive one as I am keen to buy one and wanted to use it for a week. This is the second time I have not got the car I booked.
March 26, 2017
All very easy, polite and helpful staff
CarlMarch 14, 2017
Whole experience was excellent!!!!
February 25, 2017
Good miles per gallon.
Difficult to close and open the tail gate without getting dirty.
JohnFebruary 19, 2017
The car was brand new and a pleasure to drive.
The boot was small and did not take both our bags,one bag had to go on the back seat which was not ideal.
February 5, 2017
Friendly staff. Car was spotless. Everything made easy. Would highly recommended
January 13, 2017
Everything worked properly (both car and hire procedure)
No complaints at all in practice, though I was worried about the absence of a spare tyre should I have got a puncture.
December 20, 2016
Tryed to sell me bigger and mire expensive car. Was to peruative.
April 26, 2016
April 26, 2016
Good car
Long delays in collecting car. System needs simplification.
KelseyMarch 8, 2016
Diane at the desk was so welcoming and friendly. She got everything set up very quickly. I would highly recommend Avis based on my experience with Diane and the cleanliness of the vehicle. Thank you for your wonderful service!
Everything was perfect. No complaints at all!
ThomasNovember 26, 2015
It all worked, counter staff were very pleasant.
Fuel gauge on car was faulty.
GailOctober 19, 2015
Everything was excellent apart from the comment made.
I was a bit concerned that there was no one available to check the car when I returned it to the airport in the condition I had taken it.
August 17, 2015
Easy instructions about hire and how to pick up and drop
Nobody at hut
MaureenAugust 17, 2015
Able to extend my rental
August 2, 2015
Hated the notchy gear shifter.
KennethJuly 30, 2015
the car was what I wanted and the desk staff were excellent !!!
July 14, 2015
Overall the service from start to finish was very good.
I don't like Vauxhall cars and I got a corsa.
June 17, 2015
Excellent service from the Avis representative, Cecelia. Friendly, helpful and knowledgeable.
WendyJune 2, 2015
The friendliness of the staff.
No marked bay to find cars. I ended up in the wrong car at first then had to unload the car to find the right car. It was all guesswork as to which car was yours, you have to click your key to see which one unlocks.
June 2, 2015
friendly, efficient staff
difficulty finding car in car park for pick up in rain (but I recognise that you are developing your site with numbered bays)
May 26, 2015
No manual in car and I Did not understand the steering lock
May 25, 2015
Very friendly staff.
long queue to get car, need to work on speeding up the process.
KarlMay 7, 2015
Friendly and efficient staff
April 29, 2015
Shona's friendly welcome
April 24, 2015
That I received an upgraded car
April 14, 2015
Car not as ordered , although given upgrade this was not suitable for occupants of car & therefore received slightly smaller car than planned
StephenApril 11, 2015
Helpful friendly staff. Really pleased with the upgrade
Car had lots of scratches and inside of windscreen was greasy, with no cloth to clean it.
March 25, 2015
No instruction on controls
MatthewMarch 23, 2015
Location of Avis desk as well as the car park being very close.
Trying to be sold too many 'add-ons'.
March 22, 2015
Friendly and efficient staff at Inverness airport on pick up and drop off.
Nothing negative to comment
March 16, 2015
Great car
Huge excess, and additional charges to reduce excess and for extra driver.
March 10, 2015
simplicity of process. ease of collection, drop off. car ideal for intended purpose
TanyaFebruary 23, 2015
Staff at the Avis/Budget desk Inverness airport are really helpful and had obviously selected a car with our trip to the mountains in mind. Like the desk being in the airport & price was just as competitive to those who weren't.
The disinfectant you used to clean the car smelt very strong and lasted neRly all week! I can't complain as it was clearly cleaned well but it wasn't the best smell for me to cope with. Maybe change to an odour free disinfectant or something less bleachy?
February 1, 2015
Efficient as easy to use. Just what we needed and for a good price
Drop off was a little unclear
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Inverness Airport
8.0 / 10
250+ ratings


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