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Europcar Reviews Toulouse Airport

Read customer reviews on Europcar at Toulouse Airport and find the best car hire deals guaranteed

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Reviews

FajarNovember 15, 2016
GPS in the car is only working in Italian, so that I need to ask the staff to install for me independent GPS, which turned out unable to produce sound for detailed navigation. So I needed to look into the screen every time.
8.4
MichaelNovember 7, 2016
Very polite and helpful staff at desk. Offered local traffic report
Signing in Toulouse airport is not as good as it could be.
8.8
October 13, 2016
Very economical GPS
Would have preferred a smaller car
7.6
August 1, 2016
There was a scratch on the car that the staff did not know about
8.0
July 30, 2016
car size according to booking
nobody to help install children car seat far too long to pick up the car (queue to do all paper work and then another queue to pick up the keys in the garage)
6.6
June 27, 2016
great service
car had previous owner's belongings and the fuel guage was faulty, leading to a mess at the Petrol pump!
8.8
RachelJune 18, 2016
The staff were most helpful and quickly replaced original car booked when it was found to have lost a headlight
9.0
May 19, 2016
Good customer service when picking up car.
Poor return service for the car. I could only drop off key as staff too busy with customers picking up cars when I had a flight to catch.I had refuelled the car but no one checked with me.
7.8
May 10, 2016
Excellent car though some cosmetic damage which was clearly pointed out.
Bit of a wait to get car as lots of people on same Easyjet flight also using Europcar but there were plenty of staff on and helpful
8.6
May 2, 2016
Economical car, new, with the latest gadgets
8.6
April 14, 2016
Not getting the car I wanted
5.6
April 10, 2016
The person at the counter was his first day but was very helpful and manager asked if he could show him how to do a live booking out.
8.2
September 28, 2015
More than expected. !!
9.2
JohnSeptember 13, 2015
Ease of changing car from a Manual to Automatic
Nothing
8.6
September 10, 2015
Easy to find within airport. Friendly Efficient staff helping to locate is to vehicle. Quick pick up and drop off.
Wasn't the friendliest service when we arrived at the airport. Was misleading with additional driver cost. Car was damaged internally and externally which made me feel nervous. Was not provided with a full tank
6.4
JamesAugust 29, 2015
After flight cancellation and several delays the Europcar staff stayed on until we finally arrived after midnight. Thanks for that.
8.2
August 19, 2015
Return arrangements were poor. could not find anyone to inspect the car. huge queue in office from incoming flight meant no way to return the car correctly. In the end put the keys in the drop box.
5.0
August 18, 2015
Free sat nav
Long slow moving queue to pick up car
7.2
MichaelJuly 26, 2015
Brand new car that fitted our purpose
8.8
July 26, 2015
Courteous
8.0
July 16, 2015
Very slow service at Toulouse airport.
6.8
WilhelmusJuly 15, 2015
Just after leaving the airport, we found out that the tank had not been filled up, but only 75%. I made a photograph of this, and showed it when dropping the car. No problem. But it would be good to check the fuel....
9.0
SalvadorJune 29, 2015
Facility to drop off the car in a different location.
Everything was perfect.
8.4
AdrianApril 19, 2015
Good quality of car, helpful staff (the person at the counter was obviously new to the job, and a bit slow as she had to consult colleagues, but very pleasant and got everything sorted out), ease of drop-off.
Access at Toulouse airport was not as easy for for us for an incoming air passenger. We arrived there in another car, and had chosen the location because we were going to drop-off the rental car at Toulouse when we flew out.
8.2
anneMarch 22, 2015
lovely almost new car
no problems encountered
8.8
ROGEROctober 11, 2014
An excellent vehicle for 6 people and luggage. Car was in top class condition with only 3000 km on the clock. Also a very good drive and economical. Europcar service was very good and an easy hire process.
No problems
9.555555555555555
NicoleSeptember 22, 2014
The vehicle I asked for had a specific purpose. Your "similar" vehicle did not fulfil that purpose so well. Too long at the terminal desk - not enough staff and drop off the vehicle after - again just one person.
6.666666666666667
PaulSeptember 5, 2014
Very friendly and helpful staff good location close to the airport
Nothing
8.222222222222221
August 17, 2014
Europcar staff were efficient and correct as opposed to efficient and friendly.
Disappointed no diesel vehicle available, didn't consider Fiat Panda equivalent to Volkswagon Polo.
8.0
July 24, 2014
The size of the car was very good for 4 people, better then expected!
The return at the Toulouse train station was not easy to find and very narrow, but everything worked out fine.
9.333333333333334
LudovicJuly 23, 2014
It all worked There was no difficulty picking up the car even though I was 8 hours late
6.888888888888889
GeorgeJuly 20, 2014
Car did not have full tank as promised. Tank 3/4 full Returned with full tank.
7.555555555555555
JohnJuly 13, 2014
The car provided was new and excellent!
No one detailed the use of the car. I guess I could have looked for an employee but as I had driven an earlier model I did not. The satellite navigation was a problem to use it's full functionality.
9.777777777777779
HeleneJuly 10, 2014
good car, easy to find the rental desk and even easier to find where to drop off at the end of our trip.
I would have liked it a bit cheaper
7.111111111111111
June 30, 2014
Getting a car that takes diesel.
Long queue at the airport. Must have waited in line for 40-45 minutes
7.333333333333333
JaniceMay 31, 2014
We had seven adults travelling together. We were all comfortable in the car and our luggage fitted well. We were in rural France North of Toulouse and the Tom Tom was essential. Will certainly use this site again.
10.0
May 9, 2014
1. The car was covered in small dents and scratches; our concern was that they werent all recorded and that we might be charged. 2. The office in Narbonne was hard to find; it was difficult also to find somewhere to park the car. Fortunately, we werent in a rush
4.444444444444445
DianeMarch 28, 2014
Efficient drop off with Europcar at Carcassonne, they were waiting for me! All done in 10 mins!
At Toulouse there were 4 people waiting and just one member of staff. The flight took 80 mins to fly from London to Toulouse and 48 mins COLLECT THE FLIPPING CAR! Terrible service at Europecar Toulouse
7.111111111111111
March 27, 2014
Ease of pick up and drop off, and quality of car
7.777777777777778
January 30, 2014
Great all round!Efficient vehicle, ran like clockwork! Thank you!
10.0
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Europcar Rating
Toulouse Airport
Excellent
8.1 / 10
500+ ratings

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