JenniferNovember 14, 2014
I pulled over onto the shoulder of the road for a moment before I fully left the airport because I wanted to make sure that I reviewed the operation of the control for high- and low-beam headlight settings in an unfamiliar vehicle. The Avis rental counter agent recognized the vehicle as I pulled over. He kindly stopped and explained answers to my questions. I was very pleased and felt more at ease about using the vehicle now that I understood the headlight adjustment. He also pointed out helpful parking places in Vaasa. I used his recommendation for parking very gratefully during my stay in Vaasa. He was a very considerate agent who took initiative in order to assist me as a customer to have more confident and convenient use of the Avis vehicle. I am appreciative. I do not remember his name to thank him more specifically, but I'm indeed grateful for his kindness.