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Firefly Reviews Reus Airport

Read customer reviews on Firefly at Reus Airport and find the best car hire deals guaranteed

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yvesJuly 7, 2017
very friendly staff
July 6, 2017
When trying to refuel the fuel gauge showed half full but the car would not take any fuel resulting in fuel spilling out onto the forecourt and me. The counter staff at firefly suggested that this often happens with Citroen C3's which is far from ideal
July 1, 2017
The counter staff spoke very good english and explained any aspect of the rental agreement very well.
June 18, 2017
We had hoped for a Fiat 500.We had a Toyota Aygo - or as my husband called it a Toyota Nogo - not enough torque compared with the Fiat - we needed it on the hills inland!
JOHNMay 20, 2017
The Staff was pleasant and not pushy & recognised a person who rents cars on a regular basis. The car was clean & low millage.
Counter wasn't open when I returned the car.
AngelaMay 2, 2017
Staff and speed of collection
all good
PeterMarch 13, 2017
Many small damages on the car, including evidence of attempts to braek in to the car. It is not possible to check the car in the dark for these kind of damages and find them all. Cars i nthis kind of condition should not be offered
NicolaMarch 5, 2017
Brand new car with only 500kms on the clock. Excellent service.
PhilipFebruary 22, 2017
Car advisors very helpfull
Not all inperfections are pointed out on forms
RonaldOctober 22, 2016
Most things
Not getting final statement at end of hire.normally get before we get on flight home.
September 24, 2016
Car rental price was a bargain. Nice car. Ladies on the desk at Reus were lovely.
Car was damaged in places despite being quite new, plus needed a wipe over inside. Petrol price for a pre-filled tank was very expensive.
GerardSeptember 19, 2016
Always use Firefly for their fair prices and excellent staff.
RichardJuly 8, 2016
The ease of Firefly desk location and the close proximity of the vehicle from the desk
June 26, 2016
Ease of picking up.
January 13, 2016
I like to return the vehicle full of fuel.
November 15, 2015
Value good clean car easy to pick up and Drop off
October 25, 2015
i left my raincoat in the car and noticed this on my arrival in holland after some telephone calls your company informed me that it was found i appriciated a lot thar your people were taking care of me and i am looking forward to receive it soon thanks for the good service
RonaldOctober 4, 2015
you got what you paid for. good car & good service
not a lot
September 27, 2015
Nice new car
The exorbitant price of the car insurance.
PeterJune 1, 2015
Rusty Scratch not discussed at collection. No one at desk at 07:30 as I returned to raise the issue of scratch.
April 26, 2015
Excellent service.
MichaelMarch 25, 2015
no one around to take back car and check fuel used. Left key in letterbox
September 27, 2014
I would use Firefly again, they were efficient, online was very useful, they spoke good English which is important.
PhilipSeptember 20, 2014
Good service on collection of the car
No staff at the Firefly desk when i returned the car and as such had to just leave the keys on the desk.
September 17, 2014
pick up location , drop off
had to pay 70 euro for full insurance.. you need a credit card to avoid this..
NaveedSeptember 10, 2014
Polite staff... Quick Service.. Nice clean vehicle.
Extra charges..
August 13, 2014
The car was economical.
The corsa is a very slow car compared to the Hyundai 1.2 I know if I want more kick in an engine I should rent a focus or Leon but the cost sometimes is a factor in renting bigger cars.
LeslieAugust 4, 2014
Desk service. Friendly and helpful
Extra insurance expensive
July 24, 2014
Everything was great.....
JANETMay 31, 2014
the attitude of the assistant. very good natured. enjoyed driving the little toyota car,very comfortable.
some client 2 in front of us ,was being very picky.the assistant was very patient,but we and the one infront of us were delayed.. could have done with 2 people serving ...
May 21, 2014
Fab and quick service from start to finish ! Also very good that u can use your debit card as I dnt own a credit card.
We couldn't get 4 hand luggage in boot .
ClairMay 19, 2014
We found this service excellent.. It has been the easiest & stress free car rental we have ever used.. Thank you for helping us have an amazing holiday
JeanApril 14, 2014
Apart from waiting in a small queue for over 1 hour I thought the insurances were unclear and very expensive.
April 13, 2014
The lady behind the desk had only been working there 2 days and seemed not to no anything, it took 45mins to go through paperwork and finally get keys.
April 10, 2014
price and closeness of cars
new staff member had little training
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Driver aged between 25 – 70?
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Firefly Rating
Reus Airport
Very good
7.9 / 10
250+ ratings


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