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Goldcar Reviews Las Palmas Airport

Read 50 customer reviews on Goldcar at Las Palmas Airport and find the best car hire deals guaranteed

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JohnOctober 2, 2017
Value for money clean well serviced car air con worked
bernardSeptember 18, 2017
the ease of booking
the insurance cost is expensive
September 14, 2017
Air con, easy parking, Good fuel consumption
under power when motorway driving climbing gradients
StuartSeptember 3, 2017
very new car. very spacious and comfortable. perfect for our needs. very good price
not signing a document at the end to prove that the car was returned in perfect condition and that I would get a full refund of the excess that was blocked on my account. The agent said it would be refunded automatically but I would have liked some written proof that this was the case
JustinAugust 24, 2017
Great value and very friendly staff
Drop off process could have been clearer
July 29, 2017
Car was in very good condition with all marks properly reviewed and marked.
When returning car staff reviewed it immediately in my presence and we agreed that there was no damage to the car and the mileage and petrol left were recorded- excellent service
ChristopherJune 22, 2017
staff on arrival very helpful and tried to get us on our way as quickly and easy as possible on our return staff was very helpful again and there was no problems with car
didnt get car i thought id booked was suprised to see so much damage on the car and had to take pictures so i wasnt charged for any damage when i returned the vehicle so was disapointed normally when you rent a vehicle you get one in a better condition
June 13, 2017
First time I've hired a car in Gran Canaria that still has radio aerial! Last 3 times have been missing!
May 15, 2017
Very good car, excellent size. Gold car offers quite good service, especially upon arrival. When depositing the car, it was as if there was nobody. It was also not clear where we could park the car. Then someone showed up.
Car was quite heavily damaged. Not really a problem....
April 24, 2017
The collection point was some distance from the rental desk and was not very well signposted.The returns procedure was not clear as there were no Goldcar staff at the return point to advise.
March 26, 2017
Did not pay the price agreed in internet order
March 19, 2017
Simple, easy and accessible for a good service and car.
March 8, 2017
The car was convenient at a reasonalble price
The car was covered with scratches and dents. I was not very convinced that it was in good condition eventhough the kilometer counter showed only 27000km.
DanFebruary 27, 2017
Not getting the expected car as I am an automotive professional.
JanFebruary 16, 2017
Very Hard to find the way back to the garage a step Down. Got no info about it and no realy good signs outside.
LaurenceFebruary 9, 2017
Great value and no extras
January 21, 2017
Very speedy handling, no waste of time.
January 15, 2017
Check in and pick up was quick once I got to front of queue. But there was quite a wait because the person in front had a problem and there was only one person on the desk.
No one inspected the car with me at pick up. The car had two small dents which were not obvious because car in dark part of the car park. I have had this with GoldCar before. They do not seem to do a pre-pick up inspection with the customer.
January 7, 2017
Easy to get the car
The battery charger for the sat nav did not work and the mirror was broken. However we managed to go over it and enjoy the vacation
EgilNovember 27, 2016
Ok car
HenryNovember 17, 2016
Car location of Goldcar and no quibble behaviour
Getting out of the Parking lot
JohnOctober 27, 2016
Friendly helpful counter staff. Car was exactly as booked -not an 'equivalent'. Car was virtually new without any damage. Convenience of in-terminal pick-up and return. Excellent value for money. Fuel full/full agreement
September 26, 2016
The car was not clean
LisaSeptember 24, 2016
Value for money
The car was dirty inside and out and the body work was dinted and scratched all over. I took nearly 45 mins to pick up the car. I think that you should be able to include everything you need including insurances at point of booking and be able to just pick up your car.
DavidSeptember 18, 2016
Great value
Car condition and cleanliness
September 7, 2016
Very nice staff
no map available for area of hotel
August 25, 2016
Friendliness and frankness of the staff.
that the ordered car was not available
HarrieJune 27, 2016
we didn't get the car we booked
MikeMay 20, 2016
Car was clean and comfortable (Toyota Yaris) Served its purpose.
Had to pay for petrol in car and nothing back on unused. Much fairer if Full to Full! as you don't know usage..
May 8, 2016
Even though we were a family of four with small children we got a Dacia dokker with only 1 sliding door. A couple we know got minutes later one with 2 sliding doors, we later realized.
SimonMay 7, 2016
The car I booked online was a Fiat 500 which I specifically wanted, but they gave me a Mazda 2 which they said was an upgrade. The whole point of hiring a fiat 500 was to experience the car, a Mazda is just a box on wheels.
RoyMay 5, 2016
the staff were very helpful, it was easy to find the car
MonikaMarch 30, 2016
missing back wiper
March 20, 2016
THE babyseat was not in the car, we had to get back to the desk (other floor) to get help. Fortunately the lady was very kind and walked with us en solved the problem.
RobertMarch 20, 2016
Goldcar had two desks open that sped the picking of the car up
HeleneMarch 15, 2016
Service desk staff and the quality of the car.
Disorganised when returning the car. Staff unhelpful and parking area was full and cars dumped all over. This has put me off renting again and I am back in a month.
MICHAELMarch 13, 2016
Excellent car. Excellent value. Excellent service
Waiting in a queue at Las Palmas for 1 hour
SarunasMarch 13, 2016
Didn't had any trouble with the car or stuff. For the price I paid was expecting hidden cost, but no, everything went great.
IngebrigtMarch 3, 2016
Great value for the money!
Be aware what you sign on at the desk. Without asking, the agent at the desk added extra insurance. But I have this insurance, therefore I told him to take it away. And he did, but not without comments.
February 28, 2016
Good information!
Long pick-up time!
JAAPFebruary 20, 2016
we got a renault clio in stead of a ford fiesta. it proved a very nice car, with more gadgets than I found out during the week.
OskarFebruary 10, 2016
Frendly staff
Car was not clean on outside.
stuartFebruary 3, 2016
good staff speaking fluent English
took far to long to pick up car
January 14, 2016
No problem eitt the car.
Has to wait 40 minutes in line in front Of desk. Not so much information Of the alternatives about insurense/depositum . A lot Of scratches in the car paint.
AntonyJanuary 14, 2016
The waiting time, deposit and insurence policy.
January 12, 2016
God car for my trip.
To long time to get the car.
January 4, 2016
Chaotic to return the car
December 30, 2015
At the airport (Gran Canaria) I had to queue up for 2 hours! That was a very big negative but otherwise everything was ok. Instead of Fiat 500 I received Fiat Panda.
December 29, 2015
No fuel tank rip-off - got refunded what was left in the car.
November 24, 2015
Ease of booking and collection
Fact that no one was prepared to inspect vehicle for damage and that we had to wait for refund of fuel surcharge
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Goldcar Rating
Las Palmas Airport
Very good
7.3 / 10
10000+ ratings


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