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Thrifty Reviews Bilbao Airport

Read customer reviews on Thrifty at Bilbao Airport and find the best car hire deals guaranteed

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March 31, 2018
Love the Opel Adam offered as it was only 2 of was very clean and staff at Bilbao airport excellent..
All was well no complaints
CarolinaMarch 13, 2018
No hard sale in insurance. Very polite staff. Fantastic car.Great price
January 2, 2018
Customer service and car
The service charge for the petrol as I didn't have time to refill as I would have missed our flight.
IreneNovember 3, 2017
The employees and the quality of the car.
June 30, 2017
Quality of vehicle
Did not get shown to vehicle and left to figure out start up and controls. No advice given on exit procedure from parking area. No petrol station on approach to drop off at airport, have to go back on exit route to top up tank for return to avoid exorbitant top up fees.
RobinMay 26, 2017
A hire car is a utility purchase - a convenience where price is important; I got exactly what I wanted, at a good price and the staff were both friendly and efficient. I cannot fault you on any score.
There was nothing I didn't like
EricApril 14, 2017
We received a brand new upgraded car. Were attended to straight away at Thrifty desk and the same on returning the car
GeoffSeptember 10, 2016
Potential nsurance excess costs
September 10, 2016
The closeness of the garage to the car hire office, and the condition of the car.
The booklet that came with the car was misleading. It stated "on returning the car do not give the keys to anyone, bring them to office" When we returned car an attended asked for the keys, he did accompany us to the office When we insisted.
July 16, 2016
Friendly staff, quick, efficient. Realised we were taking car for three weeks so gave us a free upgrade!
June 14, 2016
The hood on the car wasn't closed properly, I had to stop on the motorway to close myself
July 14, 2015
that I had to queue at the counter to return the car
June 1, 2015
unluckily slow on picking up. but slightly grumpy staff.
very impressive on drop off. assessed small damage very quickly and explained clearly.
September 18, 2014
overall a very good experience, the car was great, the staff very helpfull, it took us no time to get on the road, we definetely will use thrifty again!!
paulMay 30, 2014
Ease of collection and friendliness of staff at drop off.
Expected fiat 500 got fiat panda - not a good replacement. I was disappointed with this. At pick up the staff member was not very friendly
May 23, 2014
I paid 26 Euro to rent a (very tiny Fiat) for two days. It honestly cost me more to park it.
My flight was a little early, but the desk attendant would not begin my "check-in" process until the time stated on my reservation. The desk was not empty, so this was quite irritating. The drop-off process was also quite unclear.
May 14, 2014
Easy, hassle free, cheap.
Wanted a small car (fiat 500 or similar) car supplied was much larger (Zafira) which was not ideal for narrow streets etc.
ThomasApril 21, 2014
Everything to my satisfaktion
March 3, 2014
clean car; efficient friendly staff; location of pick up and drop off
we had to return car with full tank of fuel which we didn't manage to do because we couldn't find a fuel station coming in from the motorway - notification of fuel stations on/off the motorway network in nearby vicinity would have been helpful
GrahamMarch 3, 2014
Staff friendly and helpful - location of office was nearby and easy to find due to good airport signage in terminal.
no way to find petrol station near airport and car hire return signs take you straight into Car park so you cannot refill petrol tank at garage - I saw the petrol price signs on the airport petrol station but could not get to them. I felt cheated because the price charged by Thrift is very very expensive. Spoils the whole hiring transaction for me.
February 25, 2014
Brand new car, just what was ordered. Nice stuff at the desk despite the late arrival. Easy drop-off
I got fist GPS with fault, so I had lots of trouble in traffic first night. Luckily the airport was close so I could change without any harm
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Thrifty Rating
Bilbao Airport
8.2 / 10
250+ ratings


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