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Hertz Reviews Munich Airport

Read customer reviews on Hertz at Munich Airport and find the best car hire deals guaranteed

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NicholasNovember 14, 2016
Didn't get the car we were expecting - offered a Ford Tourneo in bright blue, too embarrassing, so accepted a newish Opel Mokka. Counter staff very helpful.
October 25, 2016
friendly counter staff, useful explanations
car was parked very close to next cars so it was really difficult to get into it
PhilipOctober 11, 2016
great car, great rate
SebastianAugust 15, 2016
perfect friendly staff!
nobody that helped me during the drop off to make sure I was able to drop off the keys. I just left the car with the keys inside since I needed to catch my flight :)
July 31, 2016
Everything only negative point that car not ready had to wait for it for over 1 or 2 hours to arrive
waiting for the car to come
JamesMay 20, 2016
It was a really nice running vehicle. We had 4 adults in it with plenty of luggage! Our trip was a 2 week trip around Europe.
SherryMay 15, 2016
We mentioned to the Hertz rep that we had difficulty with the size of our last vehicle which we rented from another company and he gave us a free upgrade without us even asking. We were over the moon happy!
April 18, 2016
The car was previously having old damages
March 28, 2016
The car had very few kilometers, it was almost new.
A lot of extra expenses which weren't mentioned when I booked the car online, doubled the estimated price. They couldn't provide me with installation instructions of the baby car seat.
SteinMarch 7, 2016
Hard to understand the pricing. somehow the price increased by 20% when picking up the car, not including the additional driver or cost for the upgrade.
February 24, 2016
Car was virtually new, the staff were very efficient and helpful.
Couldn't fault it.
KatrinaFebruary 21, 2016
Comprehensive and quick
Thought the extra driver cost was a bit pricy
DavidSeptember 16, 2015
Excellent customer service at both ends. Car very clean in good condition. Sat. Nav. a positive.
Car not as ordered. Not Seat Leon. Given Peugeot 308 instead. As with all Peugeot's it was poor internal build quality and the drive was sluggish and unresponsive.
StephenJuly 28, 2015
We got an upgrade from E Class Merc to S class, an excellent car that did 50 MPG !! and was a dream to drive
OxanaJuly 27, 2015
Very helpfull staff
NikolayJune 26, 2015
Talking when picking my car up was short and effective; it was good to take a car with in-built navigation system.
When picking the car up it was a queue and only one operator
June 22, 2015
Overall by far the Best Price for pick up in munich And drop off at different airport. Lady a puck-up was very friendly and smiley
Car was category A and rather basic which is what I rented but it also felt very cheap, make of the seats etc
June 17, 2015
When booking via internet it is not clear that the credit card owner must be the driver. Only when you receive the confirmation email this is highlighted. This would've become a problem if the Hertz representative were not helpful. Also it is not possible to cover all possibilities when renting online; I wanted to travel with the car in several countries and could only confirm it was possible with no additional charge at pick up.
June 1, 2015
Please explain the insurance policies better when booking the car.
May 20, 2015
Ease of hiring
A few small scratches, not identified on the pre rental contract
May 4, 2015
On return the Car was noted to have a dent on the drivers door. It was minimal and we hadn't seen it. According to the hertz staff it was most likely due to another car bumping their door into ours. As it was dark when we picked the car up we don't know if the dent was there upon pick-up...
April 30, 2015
On way back is really hard to find Hertz garage on Munich airport. More signs will help.
March 26, 2015
Everything apart...
...GPS price.
BernardFebruary 22, 2015
Efficency of the desk staff, stevi and the quality of the vehicles
MarioJanuary 5, 2015
The efficiency at drop point
davidJanuary 3, 2015
Wiper blades were faulty
MarioSeptember 16, 2014
Stevi at the rental desk at Munich airport was extremely helpful.
Drop off was very quick and easy but would have preferred some more time to unload the car before the rep started checking the car. Some more space between cars would make it easier to unload especially with a pushchair.
September 8, 2014
Time waiting to collect car whilst staff were sitting in back office
September 3, 2014
Thanks a lot
August 31, 2014
Most things
Car was not that clean inside
WilliamAugust 20, 2014
Ease of booking online and change to dates Excellent reception, easy paperwork, well organised collection and car easy to find.
August 10, 2014
The fact that the vehicle were on site at the airport.
Length of time we had to queue to sort out the paperwork for the vehicles.
July 28, 2014
Friendly staff
Could have more people at the counter to issue cars as there was a queue.
July 26, 2014
Being able to take the car to more than one European country without charge.
The extra driver charge...should be free for at least one other named driver!
June 23, 2014
I booked mercedes C class and was provided with merecedes E station wagon due to lack of C class. Very good service staff at Munich and Berlin
I did not like that the car had damages i.e. rearguard was damaged and some other small items. Additionally the car inside was not clean as it should be.
JeanJune 15, 2014
The ease and speed in which we were able to locate the desk and the location of the car. Every aspect of the service was excellent.
DuncanJune 14, 2014
Staff on return were pleasant and helped sort problem with fuel charge. Very good
I had booked an Opel and was given a ford c max which I did not consider a comparable car. I suggested a number of alternatives but after 15 minutes I have up. The car was dirty outside and inside there were beer cans in the rear footwell and rubbish in the door pockets
June 3, 2014
Value for money and great service
The vehicle wasn't very clean inside - food remnants from previous rental were there.
AllisonMay 21, 2014
Staff were efficient and not time was wasted at all. It was super easy to collect the vehicle and to drop off the vehicle.
May 11, 2014
English speaking and offered 2 ways for fuel. Full to full or full to empty
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Hertz Rating
Munich Airport
8.0 / 10
1000+ ratings