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Thrifty Reviews Frankfurt Airport

Read customer reviews on Thrifty at Frankfurt Airport and find the best car hire deals guaranteed

Sort by


PedroDecember 12, 2017
The staff.
The value of the insurance.
December 7, 2017
car pretty soundless Navigator easy to use
car was not fully tanked !
October 1, 2017
July 30, 2017
Low gas consumption.
StefanJune 29, 2017
The car (Ford Focus) was good. The price was OK. Easy to pick up compared to Edinburgh airport last year. Quick pick up and drop off procedures. Transparent pricing.
There could have been clearer instructions on where to return the car since Frankfurt airport is quite large. I found the entrance to the basement by chance (there was actually a large good sign at the entrance), but there were no clear instructions once down in the basement.
June 12, 2017
The spec of the car was really good.
Lack of clarity with regards to the location of the Thrifty desk, e.g. You need to use the Hertz desk!
May 21, 2017
I'm very satisfied with the car and service
March 13, 2017
The car was in a perfect condition.
The service when I arrived was not good.
January 12, 2017
The staff were very friendly and everything worked well.
The car had some minor scratches and dents and I had to go back to the rental office to get them included in the contract - I was told anything smaller than 2 cm is no problem, but I preferred to be on the safe side.
September 6, 2016
I selected not well balanced plan. Agent helped me to choose much better features combination. Full protection added peace in mind.
It was long trip to office. Maybe more convenient location could help..but FRA is giant airport anyways.
DavidAugust 31, 2016
very easy booking online. received same car i booked. fair prices. good service
speed warning activated at 210 km/h :)
LaurenceAugust 4, 2016
Girl on desk was competent but not very friendly.
The bill is very hard to understand
KieronJune 27, 2016
Service and cards are always great when traveling to frankfurt
Car was a little sluggish and didn't really have much power not the best car I have had
MichaelMay 5, 2016
getting to the car is very fast
the car has a small damage on the door which was not market - i made some pics and it was no problem. also the aluwheel has a damage which i have not seen during start up ... there was a discussion because also this defect was not marked but it was to see that it was older so after 15 minutes everything was cleared!
GeorgiosMay 3, 2016
Excellent car and overall condition
There was a waiting list due to lack of available cars but I got an upgrade. I received the keys to the car 1 hour after the scheduled pickup time
RogerMarch 22, 2016
Team was very helpful
The car was the right size but more of a van, Thrifty in the Hertz desk made it a little harder to find (additional signage would help)
March 8, 2016
VíctorOctober 26, 2015
La persona que nos atendió, no se molesto en hacerse entender, no entendíamos su idioma y no buscó soluciones , lo único que hizo fue hablar más alto ,pero en su idioma, fue muy desagradable. Por suerte un cliente que había al lado nuestro fue , el que nos tradujo lo que el personal nos decía.. Vergonzoso!!
December 15, 2014
speed and helpfulness of the representative when dropping off the car on return to the airport
not getting the car that I booked. The slowness of representatives when trying to get away from the airport. The hard sell approach trying to get me to spend more money
November 26, 2014
Thrifty is very nice, I'll choose it next time.
October 26, 2014
The help provided continued from the desk until drop off
I had to give the car back haha
October 18, 2014
I liked the quality and cleanness of the car
October 8, 2014
You are best company
AllanOctober 8, 2014
Van was perfect size for our group and drove beautifully. Good fuel economy for a vehicle of the size.
It would be nice if there was a "fast track" option for people who know how to rent a car. People in front of us took forever to get everything sorted (20 minutes+), yet when I got up there, it took about 6 minutes, so it clearly wasn't counter staff.
MarioSeptember 30, 2014
It was a pleasure dealing with the staff. Everything was done in a professional manner, which made my trip a pleasant one! Thank you to all the staff.
September 29, 2014
Queue at desks for cars when practically all other rental desks clear
September 24, 2014
The car was good and the service in collection and the drop off.
It has taken 1 h to get the papers and the key from the desk.
ChiSeptember 20, 2014
It is very convenient to collect the car in the Frankfurt airport.
It took almost half an hour in queue to be served by the staff at the counter.
EdgarsSeptember 12, 2014
Staff positive attitude
There was no one to meet as at the drop off location. It took us a while to locate Buhbinders parking lot and about 20 mins to find anyone to accept the car. All i all, I am satisfied... :)
RichardAugust 8, 2014
Staff and handling of our hire
Replacement car - while we understood that it could have been a similar car to that chosen by us - the actual replacement car did not fit our luggage and obviously we would have preferred the actual car chosen
HelmutJuly 31, 2014
The staff at Thrifty were very helpfull and I was given a car in the next bracket for the same price which had a GPS in it and that was really a boon. The car was extremely economical and easy to drive.
There are no dislikes at all
HansJuly 25, 2014
All very good, thank you so much. Will rent a Thrifty car again next year.
July 14, 2014
Arriving at Terminal one I then had to take the Sky Train to Terminal 2 where the Thrifty Rental was. Not thrilled about the make (Opel Astra). Had a similar size car Peugeot 206 week before that was much better.
KevinJune 26, 2014
The whole service was excellent
Only located in terminal 2 and we flew into terminal 1. Only a small hitch though
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Thrifty Rating
Frankfurt Airport
Very good
7.9 / 10
100+ ratings



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