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Thrifty Reviews Calgary Airport

Read customer reviews on Thrifty at Calgary Airport and find the best car hire deals guaranteed

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December 28, 2017
They were organized and clear and very easy to communicate with at the counter. Winter tires!!! It started up so easily even in -24C weather and heated up quickly. (no plug in necessary!) Easy drop off!
We came in on international, so had to walk a bit with all our luggage to get out to the rental office. The windshield wiper on the driver's side did not work. It was cold so didn't need it except on the first day from the salt being kicked up on the roads, but if it warms up, that could be a serious problem.
RickyNovember 30, 2017
Good car, fair price
Probably 20 minutes paperwork, after I thought all was fine online. Online didn't show snow tyres or child car seat. No recommendation for a close fuel station prior to return. No run through on how the car worked, so sorted along the way.
October 1, 2017
Friendly staff at the counter.
GPS hire expensive, and unnecessary in Banff National Park (mobile coverage was strong throughout).
September 25, 2017
Car was very appropriate and economical
Pressure to upgrade insurance, filled tank wasn't really full.
JENNIFERSeptember 21, 2017
all went smoothly
I think all car should come with a GPS as we would have not had a very pleasant experience if we did not pay the extra to have one
September 7, 2017
Counter staff very helpful.
Car was smaller than what expected
AlanSeptember 4, 2017
Very helpful staff
There was nothing I didn't like
September 3, 2017
Everything worked exactly as I hoped it would and the car was great
I would have hired a convertible in Seattle, but it was not available when i booked early, but when i checked later it was. Why???
September 3, 2017
the paid GPS device not so good, can't be easy to find the location. Totally worthless and very disappointed. Actually, I used the off-line map many many times at my cell phone during my trip.
September 1, 2017
Ease of picking up car from the airport. Helpful staff. Returning vehicle easy to find.
Everything good. Nothing not to like.
August 29, 2017
Travel Tab was a trouble. Supposedly, I was going to use it for 11 days, but I returned it on my 3rd day. The tab restricted me on getting access on any social media apps/websites, which it caused me a big trouble to get connected with people. Please review and check all your travel tabs on this issue.
PAULAugust 27, 2017
Quick service at a good price
Dirtiest car I've ever seen under the bonnet.full-on dried dust when I checked water/oil
August 27, 2017
The car was perfect for long drives
Liked everything
August 27, 2017
The price rate is perfectly helpful for any renter looking for best deal.
No comment.
August 25, 2017
Very friendly staff and helpful
JohnAugust 15, 2017
Great car
All was good
GeertJuly 12, 2017
Nice comfortable car
Car was almost not cleaned inside. We found empty bottles. We cleaned it ourself
EricJuly 11, 2017
Overall good car
The car cannot bluetooth with my phone
ChristianJune 25, 2017
Staff not pushy offered upgrade options but no pressure. Car was quite new. Any defects identified and noted before we drove off.
Limited return options in vancouver.
GarethJune 19, 2017
The car was almost brand new and drove delightfully. Very speedy check-in and drop-off. Excellent service. I really enjoy using as there are never any additional charges and all necessary insurance is included.
Absolutely nothing to dislike.
June 16, 2017
Brand new car performed beautifully all luggage fitted in with 2 couples traveling with 4 suitcases and three carry on
Car wasn't ready pre booked and still had to wait . Also instructions to find the car in the car park were very vague and not helpful at all
June 6, 2017
What was and was not covered under insurance plans.
AnthonyJune 6, 2017
Friendly counter staff
The long walk from baggage to the Thrifty counter
June 5, 2017
The upgrade
The price in comparison to the UK
May 30, 2017
Very good
SuzanneMay 4, 2017
The staff were very helpful and friendly.
Probably the extra costs
May 2, 2017
Friendly helpful service. Drop off particularly efficient.
April 21, 2017
The car was in excellent conditions!
April 14, 2017
Good service initially at counter, good car.
No representative at car pickup, so we could not find the car. When we returned to the Thrifty rental desk, the representative had gone on her break.
JensFebruary 24, 2017
Coming in after a long flight, it was so good being helped by nice, friendly staff. I´ll defenitely return.
January 30, 2017
Car was perfect for our purposes
Car not that clean when picked up
PHILIPJanuary 7, 2017
paying extra for winter tyres on 4x 4 I think this should have been standard in Canada
September 5, 2016
good car and clean
long wait to get served
ThomasAugust 30, 2016
Cars delivered as requested & full Tank as requested. Minimal fuss on collection.
Collection agent tried to charge us for refueling costs even though we explained the arrangement to return vehicles near empty. As we were not giving in, he backed down and said the company would sort it out. We're old, not senile or easily flustered.
rhysJuly 4, 2016
helpful and friendly staff and excellent car
only a blindspot making overtaking a problem
DavidApril 4, 2016
The vehicle
It wasn't in the booth they said and another staff member had to locate it
March 13, 2016
Agent friendliness. Cleanliness of car.
Additional extras
BruceOctober 30, 2015
The uncertainty about the rental company accepting your full cover insurance.
October 4, 2015
Easy to find when picking up car
Very difficult to find when dropping off car
GeraldOctober 2, 2015
Very friendly staff
Poor signage at Vancouver city made locating drop point difficult. Very slow service in Vancouver. Would not pick up from this point
peterSeptember 22, 2015
good value for money and good location
BibhasSeptember 13, 2015
Staff- excellent Car- new and clean Drop off - Efficient
September 12, 2015
*The product ( the car) *The airport office location and pick up/dropp off car facility.
*They should make most clear to client that Dollar and Thrifty are attended at the same desk so that client do not cue at the not attended thrifty desk and have to move to Dollar cue.
August 23, 2015
I rent a TOYOTA YARIS but got a GM sonic. The car is in good condition and gives me pleasure in driving it.
July 20, 2015
I got a 4-wheel drives car, which is good to drive in the rocky mountain
wait to long when we pick up the car, too many people were in the line. Originally I booked " Toyota cammry", the space for the luggage is bigger. I got "jeep", the space for the luggage was a little small, since we had 2 big and 2 small luggages.
AngelaJuly 17, 2015
Quality and cleanliness of car
Overall quite expensive in comparison to previous hire experiences. Also was unimpressed when i was told at the thrifty desk that i needed a paper voucher despite my email confirmation which said an evoucher would suffice. This meant i had to log onto data roaming at the airport to allow me to forward my email confirmation to the thrifty rep, which cost me over £10 on my phone bill. This was a completely unnecessary added expense as if i had been previously told a paper voucher was needed, i could have had it printed at home. It was a
June 27, 2015
Staff were fantastic, efficient and helpful. Got a great upgrade so really appreciative!
June 14, 2015
Location of the office
The pic up employee too much talking
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Thrifty Rating
Calgary Airport
Very good
7.7 / 10
500+ ratings


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