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Thrifty Reviews Calgary Airport

Read customer reviews on Thrifty at Calgary Airport and find the best car hire deals guaranteed

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GeertJuly 12, 2017
Nice comfortable car
Car was almost not cleaned inside. We found empty bottles. We cleaned it ourself
EricJuly 11, 2017
Overall good car
The car cannot bluetooth with my phone
ChristianJune 25, 2017
Staff not pushy offered upgrade options but no pressure. Car was quite new. Any defects identified and noted before we drove off.
Limited return options in vancouver.
GarethJune 19, 2017
The car was almost brand new and drove delightfully. Very speedy check-in and drop-off. Excellent service. I really enjoy using RentalCar.com as there are never any additional charges and all necessary insurance is included.
Absolutely nothing to dislike.
June 16, 2017
Brand new car performed beautifully all luggage fitted in with 2 couples traveling with 4 suitcases and three carry on
Car wasn't ready pre booked and still had to wait . Also instructions to find the car in the car park were very vague and not helpful at all
June 6, 2017
What was and was not covered under insurance plans.
AnthonyJune 6, 2017
Friendly counter staff
The long walk from baggage to the Thrifty counter
June 5, 2017
The upgrade
The price in comparison to the UK
May 30, 2017
Very good
SuzanneMay 4, 2017
The staff were very helpful and friendly.
Probably the extra costs
May 2, 2017
Friendly helpful service. Drop off particularly efficient.
April 21, 2017
The car was in excellent conditions!
April 14, 2017
Good service initially at counter, good car.
No representative at car pickup, so we could not find the car. When we returned to the Thrifty rental desk, the representative had gone on her break.
JensFebruary 24, 2017
Coming in after a long flight, it was so good being helped by nice, friendly staff. I´ll defenitely return.
January 30, 2017
Car was perfect for our purposes
Car not that clean when picked up
PHILIPJanuary 7, 2017
paying extra for winter tyres on 4x 4 I think this should have been standard in Canada
September 5, 2016
good car and clean
long wait to get served
ThomasAugust 30, 2016
Cars delivered as requested & full Tank as requested. Minimal fuss on collection.
Collection agent tried to charge us for refueling costs even though we explained the arrangement to return vehicles near empty. As we were not giving in, he backed down and said the company would sort it out. We're old, not senile or easily flustered.
rhysJuly 4, 2016
helpful and friendly staff and excellent car
only a blindspot making overtaking a problem
DavidApril 4, 2016
The vehicle
It wasn't in the booth they said and another staff member had to locate it
March 13, 2016
Agent friendliness. Cleanliness of car.
Additional extras
BruceOctober 30, 2015
The uncertainty about the rental company accepting your full cover insurance.
October 4, 2015
Easy to find when picking up car
Very difficult to find when dropping off car
GeraldOctober 2, 2015
Very friendly staff
Poor signage at Vancouver city made locating drop point difficult. Very slow service in Vancouver. Would not pick up from this point
peterSeptember 22, 2015
good value for money and good location
BibhasSeptember 13, 2015
Staff- excellent Car- new and clean Drop off - Efficient
September 12, 2015
*The product ( the car) *The airport office location and pick up/dropp off car facility.
*They should make most clear to client that Dollar and Thrifty are attended at the same desk so that client do not cue at the not attended thrifty desk and have to move to Dollar cue.
August 23, 2015
I rent a TOYOTA YARIS but got a GM sonic. The car is in good condition and gives me pleasure in driving it.
July 20, 2015
I got a 4-wheel drives car, which is good to drive in the rocky mountain
wait to long when we pick up the car, too many people were in the line. Originally I booked " Toyota cammry", the space for the luggage is bigger. I got "jeep", the space for the luggage was a little small, since we had 2 big and 2 small luggages.
AngelaJuly 17, 2015
Quality and cleanliness of car
Overall quite expensive in comparison to previous hire experiences. Also was unimpressed when i was told at the thrifty desk that i needed a paper voucher despite my email confirmation which said an evoucher would suffice. This meant i had to log onto data roaming at the airport to allow me to forward my email confirmation to the thrifty rep, which cost me over £10 on my phone bill. This was a completely unnecessary added expense as if i had been previously told a paper voucher was needed, i could have had it printed at home. It was a
June 27, 2015
Staff were fantastic, efficient and helpful. Got a great upgrade so really appreciative!
June 14, 2015
Location of the office
The pic up employee too much talking
GeoffreyJune 11, 2015
Quick efficient polite service
We ordered a Jeep Grand Cheokee for both legs of our trip in The USA and Canada. Having driven the Jeep for over a week in the USA and loved its size and power it was a dispointment to be given a GMC Terrin in Canada it's smaller and lacked the same power (it was a brand new one though)
March 19, 2015
Got a brand new car, drop off easy.
Far too much on selling at counter, it went on and on, just want the car and go without being hassled about extras.
March 11, 2015
Overall services of rentalcar.com
If I arrived early to pick up the car, Thrifty should allow me to pick up the car earlier and return the car earlier as long as it is on 24 hours basis.
February 28, 2015
So nice car in efficieny of fuel
February 27, 2015
Front window was not very clear
PhillipFebruary 8, 2015
Whole process super easy
Not getting a Jeep!
joseOctober 13, 2014
The car has a very bad smell.
BradleySeptember 21, 2014
Car upgrade; great staff in Calgary.
Would rent from Calgary; they were excellent - but after our LA experience would only use Thrifty again if it was the absolute LAST resort.
AlwynSeptember 20, 2014
Smell inside vehicle!! It smelt of stale cigarette smoke and that was very unpleasant. Also, directions in respect of leaving airport weren't very helpful.
September 19, 2014
No problems
It was all good
GeorgeSeptember 7, 2014
Nice vehicle. No problems with the entire hire process
SantoAugust 31, 2014
Staff very kind and professional
Nothing to point out
MichaelAugust 19, 2014
Efficient desk staff very helpful and a great price including an upgrade. Reasonable extra insurance rates for peace of mind.
Nothing all good.
JohnAugust 12, 2014
Great service and vehicle...only good things to say.
August 8, 2014
The car was very comfortable and drove well
We would have appreciated more guidance on basic driving functions rather than being left to work it all out ourselves. Also a more detailed road map of Calgary would have been useful.
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Driver aged between 25 – 70?
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Thrifty Rating
Calgary Airport
Very good
7.8 / 10
500+ ratings


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